Ticket Shipping and Delivery Policy
Last Updated: 01 – 09 – 2023
At One Ticket Now, we are committed to providing a seamless and hassle-free ticket purchasing experience for our customers, including the convenience of ticket shipping and delivery at no extra cost.
1. Shipping and Delivery Process
1.1. Digital Tickets: For many events, we offer digital tickets, which will be delivered to your registered email address. These digital tickets can be printed at your convenience or presented on your mobile device at the event venue.
1.2. Physical Tickets: In cases where physical tickets are provided, we will ship them to the address you provided during the purchase. The shipping cost is included in the ticket price, so there are no additional charges.
2. Delivery Timelines
2.1. Digital Tickets: Digital tickets are typically delivered instantly or shortly after the completion of your purchase. You will receive an email confirmation with instructions on how to access and use your digital tickets.
2.2. Physical Tickets: The delivery times for physical tickets may vary depending on the event organizer and your location. We will make every effort to ensure that your tickets reach you well in advance of the event date. However, please allow sufficient time for processing and shipping.
3. Address Confirmation
3.1. To ensure accurate and timely delivery of physical tickets, please verify that the shipping address provided during the purchase is correct. One Ticket Now is not responsible for tickets lost due to incorrect addresses.
4. Lost or Undelivered Tickets
4.1. In the rare event that you do not receive your physical tickets within a reasonable timeframe or if your tickets are lost, please contact our customer support team promptly. We will work to resolve the issue and ensure that you have access to your tickets before the event.
5. Contact Information
If you have questions or concerns about our Ticket Shipping and Delivery Policy, please contact us at:
One Ticket Now,
5D, 5th floor,
Dr. Thirumoorthy Nagar main rd,
Tirumurthy Nagar, Nungambakkam,
Chennai, Tamil Nadu 600034.
info@oneticketnow.com
9884688212
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