Last Updated: 01 – 09 – 2023
This Cancellation and Refund Policy applies to all ticket purchases made through the One Ticket Now website. By using our services and purchasing tickets, you agree to abide by this policy.
1. Ticket Cancellation and Refund
1.1. Cancellation by the Event Organizer: In some cases, the event organizer may cancel or reschedule an event. If an event is canceled or rescheduled, you will be notified via the contact information you provided during the purchase. In such cases:
- You may be eligible for a full refund, including fees and charges.
- We will make reasonable efforts to process refunds promptly.
1.2. Cancellation by the Ticket Holder:
- If you decide to cancel your attendance at an event, your eligibility for a refund will depend on the event organizer’s policy.
- Event organizers may have their own cancellation and refund policies, which may include no refunds, partial refunds, or rescheduling options.
- To inquire about cancellations and refunds, please contact the event organizer directly.
2. Refund Processing
2.1. Refund Method: Refunds, when applicable, will be issued using the original payment method you used for the ticket purchase.
2.2. Timing: The timing of refunds may vary depending on the event organizer’s policies and processing times. We will make reasonable efforts to process refunds promptly.
3. Ticket Transfer and Reselling
3.1. Transfer: Some events may allow you to transfer your ticket to another person. The event organizer’s policy will determine if this option is available.
3.2. Reselling: One Ticket Now does not facilitate the resale of tickets. Please check the event organizer’s policies for any restrictions on ticket resale.
4. Event Changes
4.1. Event Details: Event details, including the date, time, venue, and lineup, are subject to change by the event organizer. One Ticket Now is not responsible for such changes.
4.2. Notification: If there are significant changes to an event, we will make reasonable efforts to notify ticket holders via the contact information provided during the purchase.
5. Contact Information
If you have questions or concerns about our Cancellation and Refund Policy, please contact us at:
One Ticket Now,
5D, 5th floor,
Dr. Thirumoorthy Nagar main rd,
Tirumurthy Nagar, Nungambakkam,
Chennai, Tamil Nadu 600034.
info@oneticketnow.com
9884688212
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